Privacy Policy

Privacy Policy
Please read this privacy policy carefully by accessing or using the application, you agree to be 
bound by the terms described herein and all the terms incorporated by reference. If you do not 
agree to all of these terms, do not use the application.
Content & Purpose
This privacy policy (“Privacy Policy”) applies to your use of the application name NHI Advisor, an 
internet-based portal, and NHI Advisor, a mobile application, owned and operated NHI17 Services 
Private Limited, a company duly incorporated under the provisions of the Companies Act, 1994 
(hereinafter, referred to as “NHI Advisor” or “We” or “Our” or “Us” or “Company”). The domain 
name and the mobile application are collectively referred to as “Application”.
The mobile application is a platform that facilitates the purchase of pharmaceutical products for 
sale by various relevant pharmacies (hereinafter referred to as “Services”, with the relevant 
pharmacies referred to as “Sellers”). The arrangement between the Sellers and NHI Advisor shall 
be governed in accordance with this Privacy Policy and the Terms of Use. The Services would be 
made available to such natural persons who have agreed to become buyers on the Application
after obtaining due registration, in accordance with the procedure as determined by NHI Advisor, 
from time to time (referred to as “You” or “Your” or “Yourself” or “User”, which terms shall also 
include natural persons who are accessing the Application merely as visitors). The Services are 
offered to the Users through various modes which shall include issue of discount coupons and 
vouchers that can be redeemed for various goods/ services offered for sale by the Sellers.
We have implemented reasonable security practices and procedures that are commensurate with 
the information assets being protected and with the nature of our business. While we try our best 
to provide security that is commensurate with the industry standards, because of the inherent 
vulnerabilities of the internet, we cannot ensure or warrant complete security of all information 
that is being transmitted to us by you.
For the purpose of providing the Services and for other purposes identified in this Privacy Policy, 
NHI Advisor will be required to collect and host certain data and information of the Users. NHI 
Advisor is committed to protecting the Personal Information of the Users and takes all reasonable 
precautions for maintaining confidentiality of the User’s Personal Information. This Privacy Policy 
has been designed and developed to help you understand the following:
The type of Personal Information (including Sensitive Personal Data or Information) that NHI 
Advisor collects from the Users;
The purpose of collection, means and modes of usage of such Personal Information by NHI 
Advisor;
How and to whom NHI Advisor will disclose such information;
How NHI Advisor will protect the Personal Information including Sensitive Personal Data or 
Information that is collected from the Users; and
How Users may access and/ or modify their Personal Information.
This Privacy Policy shall apply to the use of the Application by all Users / Sellers. Accordingly, a 
condition of each User's use of and access to the Application and to the other services provided 
by NHI Advisor to Users is their acceptance of this Privacy policy. Any User is required to read and 
understand the provisions set out herein prior to submitting any Sensitive Personal Data or 
Information to NHI Advisor, failing which they are required to leave the Application immediately.
What is the personal information?
“Personal Information” means any information that relates to a natural person, which, either 
directly or indirectly, in combination with other information available with NHI Advisor, is capable 
of identifying the person concerned.
“Sensitive Personal Data or Information” means Personal Information of any individual relating to 
password; financial information such as bank account or credit card or debit card or other payment 
instrument details; physical, physiological and mental health condition; sexual orientation; medical 
records and history; biometric information; any detail relating to the above as provided to or 
received by NHI Advisor for processing or storage. However, any data/ information relating to an 
individual that is freely available or accessible in public domain any other law shall not qualify as 
Sensitive Personal Data or Information.
Types of personal information collected by NHI Advisor:
A User may have limited access to the Application and utilize some of the Services provided by 
NHI Advisor without creating an account on the Application. Unregistered Users can access some 
of the information and details available on the Application. In order to have access to all the 
features and benefits on our Application, a User may be required to first create an account on our 
Application. As part of the registration process, NHI Advisor may collect the following categories 
of Personal Information from the Users (hereinafter collectively referred to as “User Information”):
Name;
User ID;
Email address;
Address (including country and ZIP/postal code);
Gender;
Age;
Phone Number;
Password chosen by the User;
Valid financial account information; and
Other details as the User may volunteer.
In order to avail the Services, the Users may be required to upload copies of their prescriptions, 
on the Application and/ or e-mail the same to NHI Advisor in accordance with the Terms of Use 
and the prescriptions will be stored/ disclosed by NHI Advisor only in the manner specified in this 
Privacy Policy and the Terms of Use. The term “User Information” shall also include any such 
prescriptions uploaded or otherwise provided by Users.
NHI Advisor may keep records of telephone calls received and made for making inquiries, orders, 
or other purposes for the purpose of administration of Services.
Internet use: NHI Advisor may also receive and/or hold information about the User’s browsing 
history including the URL of the site that the User visited prior to visiting the application as well 
as the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to 
access the World Wide Web), User's computer operating system and type of web browser the 
User is using as well as the name of User's ISP. The Application uses temporary cookies to store 
certain data (that is not Sensitive Personal Data or Information) that is used by NHI Advisor and 
its service providers for the technical administration of the Application, research and development, 
and for User administration.
The Application may enable User to communicate with other Users or to post information to be 
accessed by others, whereupon other Users may collect such data. NHI Advisor hereby expressly 
disclaims any liability for any misuse of such information that is made available by visitors in such 
a manner.
NHI Advisor does not knowingly collect Personal Information from children.
NHI Advisor may in future include other optional requests for information from the User including 
through user surveys in order to help NHI Advisor customize the Application to deliver 
personalized information to the User and for other purposes are mentioned herein. Such 
information may also be collected in the course of contests conducted by NHI Advisor. Any such 
additional Personal Information will also be processed in accordance with this Privacy Policy.
Purposes for which your information may be used by NHI Advisor:
NHI Advisor will retain User Information only to the extent it is necessary to provide Services to 
the Users. The information which NHI Advisor collects from you may be utilized for various 
business and/or regulatory purposes including for the following purposes:
Registration of the User on the Application;
Processing the User’s orders / requests and provision of Services (including provision of safe 
Services);
Completing transactions with Users effectively and billing for the products/ Services provided;
Technical administration and customization of Application;
Ensuring that the Application content is presented to the Users in an effective manner;
Delivery of personalized information and target advertisements to the User;
Improvement of Services, features and functionality of the Application;
Research and development and for User administration (including conducting user surveys);
Non-personally identifiable information, exclusively owned by NHI Advisor may be used in an 
aggregated or non-personally identifiable form for internal research, statistical analysis and 
business intelligence purposes including those for the purposes of determining the number of 
visitors and transactional details, and NHI Advisor may sell or otherwise transfer such research, 
statistical or intelligence data in an aggregated or non-personally identifiable form to third parties 
and affiliates;
Dealing with requests, enquiries, complaints or disputes and other customer care related activities 
including those arising out of the Users’ request of the Services and all other general 
administrative and business purposes;
In case of any contests conducted by NHI Advisor in which the User participates, the User 
Information may be used for prize fulfillment and other aspects of any contest or similar offering;
Communicate any changes in our Services or this Privacy Policy or the Terms of Use to the Users;
Verification of identity of Users and perform checks to prevent frauds; and
Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy Policy, 
either ourselves or through third party service providers.
Disclosure and transfer of your personal information:
NHI Advisor may need to disclose/ transfer User’s Personal Information to the following third 
parties for the purposes mentioned in this Privacy Policy and the Terms of Use:
To Sellers and other service providers appointed by NHI Advisor for the purpose of carrying out 
services on NHI Advisor’s behalf under contract. Generally these contractors do not have any 
independent right to share this information, however certain contractors who provide services on 
the Application, including the providers of online communications services, will have rights to use 
and disclose the Personal Information collected in connection with the provision of these services 
in accordance with their own privacy policies.
To our affiliates in India or in other countries who may use and disclose your information for the 
same purposes as us.
To government institutions/ authorities to the extent required a) under the laws, rules, and 
regulations and/ or under orders of any relevant judicial or quasi-judicial authority; b) to protect 
and defend the rights or property of NHI Advisor; c) to fight fraud and credit risk; d) to enforce 
NHI Advisor's Terms of Use (to which this Privacy Policy is also a part) ; or e) when NHI Advisor, in 
its sole discretion, deems it necessary in order to protect its rights or the rights of others.
If otherwise required by an order under any law for the time being in force including in response 
to enquiries by Government agencies for the purpose of verification of identity, or for prevention, 
detection, investigation including cyber incidents, prosecution, and punishment of offences.
In case of contests conducted by NHI Advisor in which the User participates, the concerned User’s 
information may be disclosed to third parties, also be disclosed to third parties to the extent 
necessary for prize fulfillment and other aspects of such contest or similar offering.
NHI Advisor makes all User Information accessible to its employees and data processors only on 
a need-to-know basis. All NHI Advisor employees and data processors, who have access to, and 
are associated with the processing of User Information, are obliged to respect its confidentiality.
Non-personally identifiable information may be disclosed to third party ad servers, ad agencies, 
technology vendors and research firms to serve advertisements to the Users. NHI Advisor may 
also share its aggregate findings (not specific information) based on information relating to the 
User’s internet use to prospective, investors, strategic partners, sponsors and others in order to 
help growth of NHI Advisor's business.
NHI Advisor may also disclose or transfer the User Information, to another third party as part of 
reorganization or a sale of the assets or business of a NHI Advisor corporation division or 
company. Any third party to which NHI Advisor transfers or sells its assets will have the right to 
continue to use the Personal Information and/ or other information that a User provide to us.
Retention of the information:
All the information collected/ stored under this Privacy Policy and Terms of Use is maintained by 
NHI Advisor in electronic form on its equipment, and on the equipment of its employees. User 
Information may also be converted to physical form from time to time. Regardless of the manner 
of storage, NHI Advisor will keep all User Information confidential and will use/ disclose it only 
the manner specified under the Privacy Policy and Terms of Use.
Part of the functionality of the Application is assisting the Sellers to maintain and organize such 
information to effect sale and purchase of products. NHI Advisor may, therefore, retain and submit 
all such records to the appropriate authorities, or to Sellers who request access to such 
information.
The Application is also designed for assisting the Users to access information relating to 
pharmaceutical products. NHI Advisor may, therefore, retain and submit all such records to the 
relevant Users.
NHI Advisor will also ensure that User Information is not kept for a period longer than is required 
for the purposes for which it is collected or as required under any applicable law.
Links to third-party advertisements:
The links to third-party advertisements, third party applications or any third party electronic 
communication services (referred to as “Third Party Links”) may be provided on the Application
which are operated by third parties and are not controlled by, or affiliated to, or associated with 
NHI Advisor unless expressly specified on the Application.
If you access any such Third Party Links, we request you review the application’s privacy policy. 
We are not responsible for the policies or practices of Third Party Links.
Security practices and procedures:
NHI Advisor adopts reasonable security practices and procedures to include, technical, 
operational, managerial and physical security control measures in order to protect the Personal 
Information in its possession from loss, misuse and unauthorized access, disclosure, alteration and 
destruction.
NHI Advisor takes adequate steps to ensure that third parties to whom the Users’ Sensitive 
Personal Data or Information may be transferred adopt reasonable level of security practices and 
procedures to ensure security of Personal Information.
You hereby acknowledge that NHI Advisor is not responsible for any intercepted information sent 
via the internet, and you hereby release us from any and all claims arising out of or related to the 
use of intercepted information in any unauthorized manner.
User's rights in relation to their personal information collected by NHI Advisor:
All the information provided to NHI Advisor by a User, including Sensitive Personal Data or 
Information, is voluntary. User has the right to withdraw his/ her/ its consent at any time, in 
accordance with the terms of this Privacy Policy and the Terms of Use, but please note that 
withdrawal of consent will not be retroactive.
Users can access, modify, correct and delete the Personal Information provided by them which 
has been voluntarily given by the User and collected by NHI Advisor in accordance with this 
Privacy Policy and Terms of Use. However, if the User updates his/ her information, NHI Advisor
may keep a copy of the information which User originally provided to NHI Advisor in its archives 
for User documented herein. In case the User seeks to update or correct, his/ her Personal 
Information, the User may exercise these rights by emailing NHI Advisor at 
info@newhopeindia.com and communicate the change(s) for updating NHI Advisor’s records.
If a User, as a casual visitor, has inadvertently browsed any other pages of this Application prior 
to reading the Privacy Policy and the Terms of Use, and such User does not agree with the manner 
in which such information is obtained, stored or used, merely quitting this browser application 
should ordinarily clear all temporary cookies installed by NHI Advisor. All visitors, however, are 
encouraged to use the "clear cookies" functionality of their browsers to ensure such clearing/ 
deletion, as NHI Advisor cannot guarantee, predict or provide for the behavior of the equipment 
of all the visitors of the Application.
If a User has inadvertently submitted any Personal Information to NHI Advisor prior to reading 
the Privacy Policy and Terms of Use, and such User does not agree with the manner in which such 
information is collected, stored or used, then such User can ask NHI Advisor, by sending an email 
to info@mimingo.in containing the rectification required, whether NHI Advisor is keeping 
Personal Information about such User, and every User is also entitled to require NHI Advisor to 
delete and destroy all such information relating to such user (but not other Users) in its possession.
In case the User does not provide his/ her information or consent for usage of Personal 
Information or subsequently withdraws his/ her consent for usage of the Personal Information so 
collected, NHI Advisor reserves the right to discontinue the services for which the said information 
was sought.
Additional notes to the user:
NHI Advisor does not exercise control over the sites displayed as search results or links from within 
its Services. These other sites may place their own cookies or other files on the Users' computer, 
collect data or solicit Personal Information from the Users, for which NHI Advisor is not responsible 
or liable. Accordingly, NHI Advisor does not make any representations concerning the privacy 
practices or policies of such third parties or terms of use of such applications, nor does NHI Advisor
guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, 
photographs, graphics, videos, messages or other materials available on such applications. NHI 
Advisor encourages the User to read the privacy policies of that application.
NHI Advisor shall not be responsible in any manner for the authenticity of the Personal 
Information or Sensitive Personal Data or Information supplied by the User to NHI Advisor or any 
Seller. If a User provides any information that is untrue, inaccurate, not current or incomplete (or 
becomes untrue, inaccurate, not current or incomplete), or NHI Advisor has reasonable grounds 
to suspect that such information is untrue, inaccurate, not current or incomplete, NHI Advisor has 
the right to suspend or terminate such account at its sole discretion.
NHI Advisor shall not be responsible for any breach of security or for any actions of any third 
parties that receive Users' Personal Information or events that are beyond the reasonable control 
of NHI Advisor including, acts of government, computer hacking, unauthorized access to 
computer data and storage device, computer crashes, breach of security and encryption, etc.
The User is responsible for maintaining the confidentiality of the User's account access 
information and password. The User shall be responsible for all uses of the User's account and 
password, whether or not authorized by the User. The User shall immediately notify NHI Advisor
of any actual or suspected unauthorized use of the User's account or password.
NHI Advisor will communicate with the Users through email and notices posted on the Application
or through other means available through the Service, including text and other forms of 
messaging. The Users can ask NHI Advisor, by sending an email to info@Mimingo.in containing 
the rectification required.
Changes in the privacy policy:
NHI Advisor may update this Privacy Policy at any time, with or without advance notice. In the 
event there are significant changes in the way NHI Advisor treats User's Personal Information, NHI 
Advisor will display a notice on the Application or send Users an email. If a User uses the Service 
after notice of changes have been sent to such User or published on the Application, such User 
hereby provides his/ her/ its consent to the changed practices.
Complaints and grievance redressal:
NHI Advisor addresses discrepancies and grievances of all Users with respect to processing of 
information in a time bound manner. For this purpose, NHI Advisor has designated Mr. Fahad 
Hossain as the grievance officer, who will redress the grievances of the Users expeditiously but 
within one month from the date of receipt of grievance, and who can be reached by:
Sending an email to info@newhopeindia.com
Contact us
You may contact us with any questions relating to this Privacy Policy any time using phone number 
+91-98786-81717